Student Support

Host Family


International students at Waihi College will be placed with wonderful host families and options include living on a local farm, staying at Waihi Beach or with families in Waihi town. Our host families are carefully selected and are always very excited to share their homes with students from other countries. We have a student manager who will be there to support students while the director of our international programme will oversee every aspect of your child’s stay in Waihi, both in their homestay and at school.

Pastoral Care

Pastoral care is a term given to encompass all aspects of care, safety and wellbeing for international students. Pastoral care relates to assisting international students to participate in New Zealand culture, supporting international students to achieve their goals and encouraging best practice for student care within the export education industry.  

Waihi College is a signatory for the Education (Pastoral Care of International Students) Code of Practice 2016. We are required to ensure that our services for international students meet nationally consistent standards. Waihi College has agreed to observe and be bound by the Code of Practice for the Pastoral Care of International Students published by the Minister of Education. To view the Code of Practice click here.

Local Medical Facilities 

Waihi residents and visitors have access to two first rate medical hospitals within forty minutes drive from Waihi. Waihi also has several high quality health centres providing first response services for illness and accidents. 


Full details of visa and permit requirements, advice on rights to employment in New Zealand while studying, and reporting requirements are available through the New Zealand Immigration Service, and can be viewed on their website at

Eligibility for Health Services

Most international students are not entitled to publicly funded health services while in New Zealand. If you receive medical treatment during your visit, you may be liable for the full costs of that treatment. Full details on entitlements to publicly-funded health services are available through the Ministry of Health, and can be viewed on their website at

Medical and Travel Insurance

International students must have appropriate and current medical and travel insurance while studying in New Zealand. Check it out here.  Important documents: Schedule of Benefits, Sporting Activities and Claim Form.

Accident Insurance

The Accident Compensation Corporation provides accident insurance for all New Zealand citizens, residents and temporary visitors to New Zealand, but you may still be liable for all other medical and related costs. Further information can be viewed on the ACC website at

Other Useful Links:

Study in New Zealand

NZQA's Studying in New Zealand

Immigration New Zealand's Studying in New Zealand

New Zealand Now

Tourism New Zealand

Student Complaints

Dispute Resolution Scheme Online

International Student Travel Request Form